Privacy Policy

Auto Injury Advisor ("we," "us," "our"), 4938 Hampden LN #446, Bethesda, MD 20814, is the business and data controller for this website (autoinjuryadvisor.com). This Privacy Policy explains what personal information we collect, how we use it, the third parties we share it with, and the choices and rights you have — including under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), and comparable state laws in Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, and other U.S. states with consumer privacy statutes.

1. Who this policy applies to

This policy applies to visitors to our website and consumers who submit a case review request. It does not apply to information handled by any independent law firm, funding company, or medical provider after we transfer it to them; those parties operate under their own privacy policies.

2. Categories of personal information we collect

In the last 12 months we have collected the following categories of personal information (as defined by the CCPA/CPRA):

• Identifiers — first and last name, postal address, email address, phone number, IP address, unique device identifiers.
• California Customer Records (Cal. Civ. Code §1798.80) — name, address, phone, email.
• Protected classification characteristics — date of birth (age) and gender, only when you provide them on the case review form.
• Internet or other electronic network activity — pages visited, referring URL, UTM parameters, browser type, session data.
• Geolocation data — approximate location derived from IP address and the ZIP code you submit.
• Professional/employment-related information — only if you volunteer it in the free-text description.
• Inferences — whether your submission appears eligible for review by a participating law firm or funding company.
• Sensitive personal information — a narrative description of your accident and injuries that you provide in the "background & notes" field. We treat this as sensitive personal information and use it only for the purposes described below.

We do not knowingly collect information from anyone under 18. We do not collect Social Security numbers, driver's license numbers, financial account numbers, precise geolocation, biometric data, or health records.

3. Sources of information

We collect information (a) directly from you when you submit our forms or contact us, (b) automatically from your device through cookies and analytics tools, and (c) from the referring URL / advertising network that sent you to this site.

4. Business purposes for which we use information

• To evaluate your case review request and route it to a participating law firm.
• To route pre-settlement funding inquiries (only if you affirmatively opt in) to a participating funding company.
• To contact you about your inquiry by phone, SMS/MMS, and email, consistent with your consent.
• To operate, secure, and improve the website.
• To comply with law and enforce our Terms.

We do not use your sensitive personal information to infer characteristics about you, and we do not use it for cross-context behavioral advertising.

5. Categories of third parties we share information with

• Participating law firm. Case review submissions are transferred to a participating pathway law firm licensed in the submitter's state. Submissions from states where no participating firm is currently licensed are retained pending the addition of a licensed firm in that jurisdiction; you may request deletion at any time.
• Pre-settlement funding companies (only if you opt in). If you affirmatively opt in to the pre-settlement funding pathway, we transfer your inquiry to one or more of the following funding companies, each of which you separately consent to on the form:
  • Injury Funding Center
  • Auto Injury Funding
• Service providers that host our website, send email/SMS, log form submissions, and provide analytics — under written contracts that restrict use to services performed for us.
• Government and legal recipients when required by law, subpoena, or to protect rights and safety.

6. "Sale" and "sharing" of personal information under CCPA/CPRA

Under CCPA/CPRA, the transfer of a consumer lead to a participating law firm or funding company for valuable consideration is generally treated as a "sale" of personal information. In the last 12 months we have "sold" the following categories to participating law firms and (with your separate opt-in) participating funding companies: identifiers, California Customer Records, protected classification characteristics, geolocation, internet activity, inferences, and — for opted-in funding inquiries — the accident description you provided.

We do not knowingly sell or share the personal information of consumers under 16 years of age. We do not "share" personal information for cross-context behavioral advertising within the meaning of CCPA/CPRA.

You have the right to opt out of the sale/sharing of your personal information at any time. To exercise this right, use our Do Not Sell or Share My Personal Information page, or email privacy@severeinjuryrecovery.com. We also honor the Global Privacy Control (GPC) signal as a valid opt-out request for the browser that sends it.

7. Your privacy rights

Depending on your state of residence, you may have the right to:

• Know what personal information we have collected about you and receive a copy of it.
• Correct inaccurate personal information.
• Delete personal information we have collected from you.
• Opt out of the sale or sharing of your personal information.
• Limit the use of sensitive personal information to the purposes reasonably necessary to provide the service you requested.
• Appeal a denial of a privacy request (Colorado, Connecticut, Virginia, and other states that require an appeal process).
• Be free from retaliation or discrimination for exercising these rights.

To submit a request, email privacy@severeinjuryrecovery.com with the subject line "Privacy Request" and describe what you want us to do. We will verify your request by matching identifying information you provide against our records. You may designate an authorized agent to submit a request on your behalf; the agent must provide written proof of authorization and we may still contact you to verify identity.

8. Retention

We retain case review submissions for up to 24 months from the date of submission, or longer if required by law or if the associated matter is still active. Website logs and analytics data are retained for up to 13 months. When retention periods expire, we delete or de-identify the data.

9. Cookies and tracking

We use strictly necessary cookies to operate the site and analytics cookies to measure traffic and campaign performance. Analytics cookies may be considered "sharing" under CCPA/CPRA; you can opt out via our Do Not Sell or Share page or by enabling Global Privacy Control in your browser.

10. Security

We use administrative, technical, and physical safeguards designed to protect the personal information you provide, including TLS encryption in transit and access controls for stored data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Children

This site is not directed to children under 18 and we do not knowingly collect information from them.

12. Changes

We may update this Privacy Policy from time to time. The "Effective date" above will reflect the most recent version. Material changes will be posted on this page.

13. Contact us

Privacy requests and questions about this policy: privacy@severeinjuryrecovery.com.
General contact: support@severeinjuryrecovery.com.
Postal: Auto Injury Advisor, 4938 Hampden LN #446, Bethesda, MD 20814.